Terms and Conditions

Company Name: Cobalt Living Co LLC
Website:  www.cobaltlivingco.com

Please read these Terms and Conditions carefully before using the website and services operated by Cobalt Living Co LLC. ("us", "we", or "our").

By accessing or using our website and purchasing our products, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the website.

1. Products and Usage

Our products include candles, reed diffusers, room sprays, hand soaps and skin creams, and other home fragrance supplies. All products are for external use only and are intended for use as described on product labeling.

1.1 Safety Disclaimer

  • Keep products out of reach of children and pets.

  • Never leave burning candles unattended.

  • Do not ingest any products or use on skin unless explicitly stated.

  • Use in a well-ventilated area and follow all usage instructions.

We are not responsible for misuse of our products or failure to follow safety guidelines.

2. Orders and Payment

  • All prices are listed in USD$ and are subject to change without notice.

  • We reserve the right to refuse or cancel any order at our discretion.

  • Payment must be received in full before the order is processed and shipped.

3. Shipping and Delivery

  • Shipping times may vary based on location and availability.

  • We are not liable for delays caused by third-party carriers.

  • Delivery dates are estimates and not guaranteed.

Please ensure your shipping address is correct. We are not responsible for packages delivered to incorrect addresses provided at checkout.

4. Returns and Refunds

We accept returns on unused, unopened products within 30 days of delivery.
To initiate a return, contact us at jennifer@cobaltlivingco.com with your order number and issue.

Refunds will be issued once returned products are received and inspected.

We do not accept returns on:

  • Used candles or open fragrance products

  • Custom or made-to-order items, unless product is deemed defective

  • Sale items (unless defective)

5. Intellectual Property

All content on our website—including text, images, logos, and product descriptions—is the property of Cobalt Living Co LLC and may not be used or reproduced without written permission.

6. Limitation of Liability

To the maximum extent permitted by law, Cobalt Living Co LLC shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use, misuse or inability to use our products or services.

7. Privacy Policy

Your use of our website is also governed by our Privacy Policy. We take your privacy seriously and only use your personal information in accordance with applicable laws.  We do not share or copy your personal information unless directly referring to a placed order. 

8. Changes to Terms

We reserve the right to update or change these Terms at any time. Changes will be posted on this page with a revised effective date. Continued use of the website after changes constitutes your acceptance of the new Terms.

9. Contact Us

For any questions about these Terms, please contact us at:
📧 Email: jennifer@cobaltlivingco.com

📍 Address: 14781 Memorial Drive, #68, Houston, TX 77079